FULL TEXT: SAA Changes Ticket Sales Conditions In Response To RTGS Dollars

South African Airlines will from today only accept RTGS payment for same day travel. This was revealed in a statement released by the airliner. The Statement reads as follows:

Dear Travel Partners

With Immediate Effect (21 February 2019 00:01 AM):

In view of the Monetary Policy Statement announced 20 February 2019, clarity is being sought from the RBZ as to the implications of further collections in RTGS for air tickets issued after 20 February 2019.

THEREFORE AS A TEMPORARY MEASURE, TICKETS CAN BE ISSUED ONLY FOR SAME DAY AND NOT BEYOND. UPDATES WILL FOLLOW ONCE CLARITY HAS BEEN RECEIVED.

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Our offices will make use of the BSP link to monitor ALL TICKETS issued by ALL AGENTS and any tickets issued outside these parameters will have their status change to “R” (Refund) and will only be good for a refund. Normal cancellation penalties will apply. Where customers want to pay for their tickets outside these parameters, they are welcome to do so in USD CASH or CREDIT CARD.

All agents are encouraged to advise their clients accordingly, as no exceptions, waivers or negotiations will be entered into. Please adhere to this instruction so as to avoid inconvenience to yourself and our mutual customers.

We look forward to your usual cooperation as this is a Temporary Measure.

With Kind Regards

Winnie Muchanyuka
Acting Regional Manager Southern Africa