CABS Bank has closed its Arundel branch after a member of staff tested positive for coronavirus. We present the bank’s statement in full below.
Dear Valued Customer
Following our communication on the reopening of the Arundel branch we regret to inform you that we have had to reclose the branch.
On 20 July 2020, one of our staff members disclosed that they may have come in contact with a Covid 19 infected person. They were immediately sent for Rapid Diagnostic Testing (RDT) which, however, tested negative. As a precautionary measure, all the branch staff were sent for RDT testing. Unfortunately, a member of staff tested positive and they were immediately released to go home and isolate, while further tests were being carried out. The more accurate Polymerase Chain Reaction (PCR) test was conducted, while we closed the branch for disinfection.
On 22 July the disinfected branch was reopened, with staff members whose tests were negative, reporting for duty. However, the PCR test result for the affected member of staff, also came back as positive and hence we have made the decision to close the branch and allow all staff members to go for PCR tests and self-isolate for 14 days, as a precautionary measure.
We would like to assure you that the health and safety of our customers and staff comes first and therefore encourage you to use our internet and mobile banking platforms (*227#/mobile app) to reduce the risk of exposure and spread of COVID-19 during this period. You can download the Mobile App on Google Play or App store. Thank you for your continued support.
Regards, Mehluli Mpofu MANAGING DIRECTOR