Zimbabweans seeking national identity documents or birth certificates in Harare will have to wait for at least three months to acquire the documents due to a “network failure” at the Civil Registry offices, it has emerged.
The Civil Registry offices at Market Square and at Makombe Building are reportedly booking people for proper application of an ID for August and September respectively.
A source at Market Square told NewZimbabwe.com that the network at the registry offices had been down over the past two weeks, and there was no update as to when the issue would be addressed. Said the source who requested anonymity:
Our network is down and there is no way we can serve so many people manually because the job will still be half done on our part.
We are yet to get an update from our seniors on when it will be up and have been prioritising students, especially those in examination classes.
Bookings are made to everyone seeking an ID or birth certificate and right now the queue is up to August and approaching September each day.
However, efforts by NewZimbabwe.com to get a comment from Home Affairs Minister Kazembe Kazembe were fruitless.
Meanwhile, thousands of students who intend to register for their final Zimbabwe Schools Examination Council (ZIMSEC) examinations this year are stranded as there is a reported shortage of processing material in most districts.