COVID-19: FBC Bank Has Closed Kwekwe Branch

FBC Bank has announced that it has temporarily closed its Kwekwe branch with effect from the 3rd of June after a COVID-19 infection was detected at the branch. Said the bank in a statement:

We advise our valued clients and stakeholders that FBC Bank Kwekwe Branch has been temporarily closed effective 03 July 2021 until further notice to allow disinfection and contact tracing following detection of a Covid-19 case at the branch. This is in line with health and safety guidelines as prescribed by the Ministry of Health and Child Care and World Health Organisation (WHO)to safeguard all stakeholders.

As you may be aware, the third wave of the Covid-19 pandemic and a new variant are escalating exponentially globally and nationally. Stakeholders are therefore reminded to exercise due care particularly during this winter season. The Kwekwe Branch staff member who tested positive for COVID-19 is now in quarantine.

We encourage all our valued clients to minimise the handling of banknotes and make use of our electronic banking platforms such as Mobile Moola (R220#) or Mobile Moola Application, Point of Sale and Internet Banking which provide 24-hour access to FBC services. Please visit our website www.fbc.co.zw for information on how to self-register for Internet Banking.

The well-being of our employees, valued clients, their families is our primary concern and in this regard, we urge you all to treat the Covid-19 threat seriously and remind you of the following hygiene practices:

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• Maintain social distance of at least 2 metres between yourself and any other person.

• Avoid touching the eyes, nose and mouth.

• If you have fever, cough and difficulty breathing, seek medical care early.

• Stay informed and follow advise given by your health care provider.

• Wash your hands thoroughly by scrubbing your hands for at least 20 seconds.

• If soap and water are not readily available, use a hand sanitiser that contains at least 60% alcohol.

• Avoid shaking hands and any other form of physical greetings at all costs.

• Always wear your mask.

• Avoid crowded places. Should you have any queries or enquiries, please feel free to contact our 24 Hour Help Centre on the following platforms:

Whatsapp : +263 772 419 693, +263 772 152 647 or +263 732152 647

Toll-Free: 220 (All Mobile Networks)

Email: help@fbc.co.zw

Skype: FBC.Help.Centre

We are a click away and available 24/7

Stay Safe, Be Smart and Be Kind. Together we can fight Covid-19.

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