The Zimbabwe United Passenger Company (ZUPCO) on Thursday, 05 May 2022, apologised to the commuting public for its failure to provide adequate transport in urban areas.
In a statement, ZUPCO management said the crisis was caused by the withdrawal of franchised vehicles by the owners. Read the statement:
In the past, we have faced similar problems but we continue to listen and correct so that in the end we all fulfil our mandate to serve the commuting public.
We remain committed to providing you with safe, affordable and reliable travel.
In the meantime, we have also approached other transporters including the NRZ to increase their support to alleviate the plight of passengers.
Any inconvenience is sincerely regretted.
The owners of franchised ZUPCO buses and kombis withdrew their vehicles after the transport utility failed to pay them their dues.
Meanwhile, the Government says it remains committed to ensuring the provision of a safe, affordable and reliable mass transport system to the citizenry.
In a statement, Acting Permanent Secretary in the Ministry of Local Government and Public Works Lameck Mudyiwa said the Government is currently engaging franchise holders who had withdrawn their services.