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Nyaradzo Confronts Client Over Facebook Post On Policy

2 years agoFri, 04 Nov 2022 15:28:55 GMT
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Nyaradzo Confronts Client Over Facebook Post On Policy

Nyaradzo Life Insurance Company has confronted a client who claimed on Facebook that the company had rejected a claim on his policy following the death of his son.

Mr Farai Paruwani claimed that he was paying US$19.80 per month for 15 years but only defaulted 3 months within which his son died. He said Nyaradzo refused to bury his son.

Nyaradzo then got in touch with Farai suggesting that he misrepresented facts and demanded that he furnishes them with evidence supporting his claims. He said he had made an error. In a letter seen by Pindula News, Nyaradzo said: 

RE: FARAI PARUWANI- YOUR FACEBOOK POST OF 19 OCTOBER 2022.

The above matter refers:

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We write to seek confirmation and clarity on a statement you posted on your face book page to the effect that Nyaradzo Life Assurance had repudiated a claim on your policy number SCPK487327 after you had made premium contributions for 15 years. To quote you stated. “I was a loyal Nyaradzo client for 15 years and my son got sick defaulted for 3 months and they refused to bury. I was paying USD19.80 per month and lost USD3564. I negotiated to pay for the 3 months and asked them to even add penalty fees and they flatly refused with evidence In front of them on why and how I failed to pay for the 3 months! Such level of Inhumanity is something I will never forgive them for, there is no “Sahwira” like that and I your statement stop saying you are there during difficult times just stop it! You are only there when my pocket is full!!!”

We kindly request that you confirm the truthfulness of this statement by providing us with evidence to that effect because what we have on our records tells a different story.

Looking forward to your valuable feedback and assistance in putting this matter to rest.

Yours Sincerely

Patrick Mhuka

General Manager

In his letter, Farai said:

Dear Mr. Mhuka

RE: FACEBOOK POST OF 19 OCTOBER 2022 – RESPONSE

I am writing in response to your letter dated 23 October 2022 in which the above matter refers. After going through my personal records against the records I was furnished with by your organisation, I realised what I have is wrong. I, therefore, want to sincerely apologise for this error on my part and I have since withdrawn my statement from Facebook. Very sorry Sahwira!

Yours Sincerely, Fara! Paruwani

Nyaradzo came under fire in recent weeks over alleged “fraud” with some clients claiming that they did not get a refund for policies that lapsed a few months before the death of persons on the policies.

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18 Comments

henry chinzou · 2 years ago
imbavha dzema Koko ma archbishop ekuba
AUTHOR OF PAIN · 2 years ago
@FARAI PARUWANI, aka nyaradzwa naNYARADZO
Tati molongo · 2 years ago
Haaa unotoona wega kuti munhu akapihwa mari yakareba uyo,same skill rinoitwa neTeam rinenge radyirwa mukadzi naMagaya kuzoti heee ndainyepa,paakataura kuFacebook he was very sure and angry with the service provider Nyaradzo,asi nekuti vakaona kuti their reputation was at stake vakati lets use plan B and it really worked for them,
onashe · 2 years ago
nhai nyaradzo kana munhu akanyepa zveshuwa why not drag him to court? murimbavha nyaradzo and u pay that man to with draw his statement..
MT · 2 years ago
Avo varikuti akapiwa mari vanoziva chokwadi
sabhuku · 2 years ago
izvo zvema funeral policy ndozvaparadza ukama zvisingaiti. kare munhu aingoziva kuti ndichavigwa ne hama dzangu saka waitodziremekedza chete uchida usingade.
Jah 🇿🇼 Tsvarie-07 · 2 years ago
To me Nyaradzo is the best and will forever cherish them, maybe the guy akakasira kutaura asina kumbotarisisa zvinhu zvake 😂 Tivigei zvenyu Sahwira you simple the best i got your service jus like breathing...
Jack Bauer · 2 years ago
Akatya ma lawsuits
tawanda · 2 years ago
inini my father when he retired was paying old mutual $80usd a month. now on retirement he is getting 20.000 a month.mahumbwe chaiwo
Doug · 2 years ago
Let us understand all the terms of an agreement before we put our signature, and let us not think that mob psychology can make any person or organisation remove any clauses from the agreement you signed freely.
Sir Vast · 2 years ago
@least Nyaradzo u've heard pples concerns,, we know you might be a sahwira bt we do want you to come open in every aspect to policyholders
Alex Dube · 2 years ago
Nyaradzo or not you will still be buried
cute · 2 years ago
mutikwanire vanhu imimi makamupa mari or kumutumira vanhu vanotyikidzira muri mbavha chete
· 2 years ago
akapihwa vharamuromo uyo zibenzi
Bonzo · 2 years ago
Robbery chaiyo $19.80 for 15yrs imika
ndunge · 2 years ago
inindongokuudza kti ndokumamisa usandinyaudze

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