The Civil Registry Department has said members of the public may experience temporary delays in processing essential documents due to an ongoing upgrade of the civil registration system.

In a public notice, the department, which operates under the Ministry of Home Affairs and Cultural Heritage, said that the upgrade is intended to enhance efficiency, security, and overall service delivery. It said:

The Civil Registry Department wishes to advise its valued clients and stakeholders that the Department is currently upgrading the civil registration system. This upgrade is aimed at enhancing efficiency, security and service delivery.

During this period, there may be temporary disruptions or delays in processing civil registration documents and members of the public are urged to bear with us during this period.