Job Description
Applications are invited from suitably qualified and experienced candidates to fill in the above mentioned position.
Duties and Responsibilities
Credit Management:
- ZF53 daily spot-check on Crediting done.
- Check on mis-posts and prepare journal for correction corrections.
- Prepare for and attend Credit Control meetings in the absence of Card Manager.
Accounts and Master data clean-up:
- Facilitate new account creation in TOMCARD and SAP.
- Ensure all existing and new clients have valid due diligence documents.
- Trial Balance cleanup Weekly Report circulation.
- Monthly use of the BOXI reports to analyze business growth and performance.
Update customer information in TOMCARD & SAP:
- TOMCARD Master data Clean up.
- Regular` credit limit review for postpaid accounts
- Semiannual blocking of inactive SAP accounts and write off miscellaneous balances.
- Follow up on overdue debt on postpaid customers.
- Compile and submit Customer complaints file monthly by M +10
Marketing of card business:
- Assisting in Prospecting and recruitment of new card customers.
- Participate in TotalEnergies Card Promotions and actively propose activities and actions to develop the card business.
- Setting up of meeting for the section.
Monthly activities:
- Reconciliation and analysing of card accounts in TOMCARD and SAP.
- Circulate Card penetration report to the relevant team (NETWORK, CARD team)
- Preparing invoices for Card customers in the absence of the Card Manager.
- Any other duty assigned by Management.
Qualifications and Experience
- A Degree in Accounting/ Marketing. An additional Certificate/Diploma in the relevant discipline is an added advantage.
- A minimum of 3 years working experience, one year of which must have been in Customer service
- Good analytical, communication and public relations skills.
- Good Knowledge of IT tools /knowledge of the software (Tom Card, SAP etc) is an asset.
- Rigor, dynamic, listening skills and teamwork.
Other
How to Apply
Click HERE To Apply.