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Client Support Officer (Bulawayo)

Old Mutual Zimbabwe
Nov. 29, 2024

Job Description

To provide general support functions to office staff within the dictates of the branch manager.

Duties and Responsibilities

  • Educate & encourage clients on use of digital services and platforms.
  • Provides refreshments at specified times and replenishes refreshment stocks.
  • Maintains cleanliness of branch facilities in accordance with health and safety regulations.
  • Compiles and Maintains records of monthly groceries on a monthly basis and submits records to branch manager.
  • Scans and uploads documents into various systems.
  • Ensure proper filing of all branch documents .
  • Collects and distributes mail to relevant departments on a daily basis.
  • Maintains record of monthly groceries
  • Maintains security of kitchen and groceries
  • To manage queues in an orderly manner in the Service Centre.
  • To make sure stationery is available for client use all the time.
  • To manage branch stationery stock.
  • Dispatch outgoing mail timeously.
  • Capturing OMUT application forms.
  • Any other duties as assigned by the superior.

Qualifications and Experience

  • 5 O Levels including Maths and English, at least 2 A levels.
  • Knowledge of Group products.
  •  Strong working experience in a customer service environment.
  • Skills: Client Service, Customer Queries, Dispatching, People Management.

Other

How to Apply

Click HERE To Apply.

Old Mutual Zimbabwe

Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.