Job Description
Applications are invited from suitably qualified candidates to fill the above mentioned position that has arisen in our organization.
Duties and Responsibilities
- Respond to user requests for service, troubleshoot problems and help develop solutions.
- Support PC hardware components, desktop operating system software, and application software.
- Perform minor repairs to equipment and arrange for other servicing needs.
- Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
- Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
- Monitor backup systems and procedures to ensure data security.
- Record activities, solutions and other responses to request for service.
- Assist in maintaining inventory records and documentation for equipment.
- Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.
- Assist users in determining appropriate software solutions to meet needs.
- Develop and provide user training for basic hardware and software use.
- Provide backup technical support for network including router, firewall, and wireless access point.
- Any other duties that may be prescribed by the supervisor.
Qualifications and Experience
- Studying towards a Bachelor’s degree in Information Technology, Computer Science, or related field.
- Knowledge of computer systems and software.
- Knowledge of network and system security.
- Familiarity with hardware and software installation.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service skills.
- Able to work independently and as part of a team.
- Able to learn quickly and adapt to changing technology.
Other
How to Apply
Prospective candidates in possession of the above should send applications together with CV’s and results to: recruitment@stanneshospital.co.zw and mention the position being applied for in the subject matter.
Deadline: 05 August 2024