Job Description
The job exists to provide clerical and organisational support to the sales team by processing orders, answering customers queries, maintaining the sales database and providing after-sales support.
Duties and Responsibilities
- Answering incoming calls; re-directing calls as required and managing the toll-free line.
- Attending to walk in clients.
- Diary management and arranging appointments for management, and staff.
- Generating purchase orders and all other company related orders.
- Communicating with existing clients and conducting customer surveys.
- Providing administration support to Sales, Senior Management and all other departments.
- Preparing regular reports and presentations.
- Liaising with the Logistics department to ensure timely delivery of company products.
- Administration of Tenders.
- Directing feedback from customers to relevant departments.
- Maintaining the company social media accounts.
Qualifications and Experience
- Degree/ Diploma in Business Management, Administration, Marketing or equivalent.
- At least 2 years' experience in a similar role.
Other
How to Apply
Qualified and interested candidates must send their CVs and application letters to: vacancies@tsapogroup.co.zw, indicating the position being applied for on the subject.
Deadline: 06 March 2024