Job Description
Applications are invited from suitably qualified and experienced candidates to fill in the above mentioned position. To Provide Branch Operational Support
Duties and Responsibilities
Ensure the long-term prosperity of the business, through:
- Developing, implementing and managing profitability of the distribution strategy in the branch.
- Effective marketing campaigns.
- Management of credit, operational and market risk.
- To oversee branch operations and ensure key operational controls are maintained.
Ensure good levels of customer service:
- Build up, maintain and improve efficient service level related operations and customer service quality.
- Determine and ensure adherence to policy, service levels, controls and checks.
Manage human resources:
- Employ, train, develop, appraise, mentor, coach and reward staff.
- Supervise and monitor the work of the branch staff along with their responsibility for Human Capital matters.
- Arrange and manage indirect contracted staff activities.
- Employee leadership, motivation and career planning.
Meet financial targets:
- Agree annually, manage and be responsible for all components of the branch budget.
- Analyze and interpret MIS reports and take action as appropriate.
- Ensure good quality of lending, as measured by losses and provisions for bad debts and fraud.
- Yearly, monthly and weekly sales activity planning for the branch.
- Sales controlling, monitoring, analyzing, taking actions by using appropriate and standard tools.
Qualifications and Experience
- Relevant Business Degree.
- IOBZ Diploma is an added advantage.
- 4 years commercial banking experience at branch level.
- Excellent knowledge of retail banking products and sales processes across multiple channels as well as good understanding of risk management and procedures.
Skills and Competencies:
- Positive attitude.
- Efficient Time management.
- Ambitious and energetic, able to get things done.
- Confident and resilient.
- Ability to use excel at Intermediate level a must
- Good presentation skills
- Good leadership qualities.
- Excellent communicator and motivator.
- Team player.
- Leadership qualities - natural leader and team player with strong influencing skills.
- Problem solver.
- Analytical person.
Job Related Knowledge:
- Knowledge of legal and regulatory issues typical for the country banking system.
- Knowledge of a financial institution’s operations, including strategy, product/services design, credit risk management, credit underwriting, collections, etc.
- Knowledge of full Microsoft packages a must.
- In depth knowledge of back office operations Settlements, reconciliations and payments.
Other
How to Apply
Interested applicants who meet the job requirements should e-mail their CVs to: Careerszim@bancabc.co.zw with the Heading: “Team Leader Victoria Falls” attaching all your academic certificates and transcripts.
Appointments will be made in compliance with BancABC’s recruitment policy.
Deadline: 02 October 2024 @ 1630hrs