IT Attaché (Harare)

Job Description

Applications are invited from suitably qualified candidates to fill the above mentioned position that has arisen in our organization.

Duties and Responsibilities

• Respond to user requests for service, troubleshoot problems and help develop solutions.
• Support PC hardware components, desktop operating system software, and application software.
• Perform minor repairs to equipment and arrange for other servicing needs.
• Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors.
• Monitor antivirus software and updates and repair computers infected with spyware, adware and/or viruses.
• Monitor backup systems and procedures to ensure data security.
• Record activities, solutions and other responses to request for service.
• Assist in maintaining inventory records and documentation for equipment.
• Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems.
• Assist users in determining appropriate software solutions to meet needs.
• Develop and provide user training for basic hardware and software use.
• Provide backup technical support for network including router, firewall, and wireless access point.
• Any other duties that may be prescribed by the supervisor.

Qualifications and Experience

• Studying towards a Bachelor’s degree in Information Technology, Computer Science, or related field.
• Knowledge of computer systems and software.
• Knowledge of network and system security.
• Familiarity with hardware and software installation.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Able to work independently and as part of a team.
• Able to learn quickly and adapt to changing technology.

Other

How to Apply

Prospective candidates in possession of the above should send applications together with CV’s and results to: recruitment@stanneshospital.co.zw and mention the position being applied for in the subject matter.

Deadline: 05 August 2024