Lubricants Sales Engineer (Harare)

Job Description

Challenging economic environment requiring creative ways to maintain current & develop new business. Position also involves working closely with other departments and sections of the company.

Duties and Responsibilities

•  Achieve the defined sales budgets of lubricants in B2B (volumes, margins & NOI).
•  Implementation of programs & initiatives like periodic promotions, trade shows.
•  Follow up service fee from the portfolio & Improve sales condition of existing customers.
•  Prepare and present weekly activity report as well as monthly report to the Specialties Manager.
•  Ensure implementation of the terms & conditions of sales, credit limits and payment terms of each customer
•  Verify invoices for price irregularities and make certain the corrections are immediately carried out.
•  Support existing and new customers through frequent visits.
•  Preparing quotations and processing orders on time and in full
•  Attending to tenders, preparation of tender documents, get the necessary approvals and timely submission in full.
•  Provide quarterly forecast of product requirements to the Lubricants Administrator.
•  Profitability-
•  Analyse profitability by customer & propose actions for improvement in the portfolio.
•  Sell other services to customers (LubANAC, LubConsult, LubInsight, LubPiolot).
•  Improve the profitability of the division through introduction of high margin specialized products.
•  Develop Customer Portfolio.
•  Prospect and onboard B2B customers and negotiate sales contract.
•  Perform periodic market survey of the business and propose an action plans.
•  Use SALSA and ensure all maturity KPIs are met.
•  All customer visits will be documented through the visit report function on SALSA.
•  All customer visits must be entered immediately after the visit is completed and no later than 5 days after the visit.
•  Travel as required to meet with customers and attend industry events.
•  Credit Management & Pricing
•  Follow up credit risk, credit limits, terms of payment & payment related activities.
•  Prepare price insertions, price updates, price communication and related issues.
•  Collect payments & perform allocations in time.
•  Technical Support & Innovative services.
•  Ensure all stakeholders requiring training receive appropriate technical training (distributors, network staff, station attendants, B2B staff).
•  Listen from customers, understand pain points & offer new differentiative products & services.
•  Monitor the requirement of new products type and quantities based on the market need.
•  Manage lubricant products equivalent & compatibility; and conduct lubes surveys at customer sites
•  Communicate and handle all product complaints at customer level and liaise with Product Support Technical Team.
•  Responsible to track any product trial, take oil samples, interpret oil sample reports, discuss & feedback to mine engineers & maintenance, request dispensing equipment.
•  Comply with Company & Group Rules
•  Respect and apply TOTAL’s quality & safety standards and the code of conducts.
•  Conduct periodic inventory of fixed asset that are at customer site.
•  Perform any other related duty, as instructed by the supervisor. 
•  Achieve Profitability and Volume Objectives 
•  Providing Technical support (installations, training, oil analysis, lube surveys) 
•  Undertakes HSEQ audits at allocated Network sites. 
•  Health, Safety, Quality and Environment program implementation including used oil disposal program.
•  Reports 2 near miss per month.

Qualifications and Experience

•  Relevant university degree in Engineering (Mechanical, Industrial, Manufacturing or equivalent).
•  Minimum of 2 year of relevant experience.
•  Knowledge and application of TotalEnergies Group policies and procedures. 

Other

How to Apply

Click HERE To Apply.