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Hundreds of people were left stranded at the Registrar-General’s (RG) office following the alleged unavailability of paper used to produce the newly-introduced e-passports, NewZimbabwe.com reported.
A source at the RG’s Office told the publication that they had stopped producing the e-passports because of a glitch. The source is cited as saying:
<blockquote>
There is no paper and the contractors contracted to produce the e-passports have not been paid.
</blockquote>
This would be the second time Zimbabwe’s e-passport processing system has run aground in two months with authorities unsure of when the crisis will be over.
Last month, the Registrar General, Henry Machiri said they <a href="https://zero.pindula.co.zw/registrar-general-speaks-on-challenges-in-the-issuance-of-passports/">had experienced challenges</a> in the issuance of vital civil registration and travel documents due to a technical fault. 
The <a href="https://zero.pindula.co.zw/electronic-passport-launch-set-for-today/">government launched the e-passport</a> in December 2021 in a development that saw Garsu Paulis getting the nod to produce modern passports that comply with global aviation benchmarks. 
Authorities say the <a href="https://zero.pindula.co.zw/zimbabwe-clarifies-on-e-passport-application-expiry-of-current-passport/">non-biometric Zimbabwean passports will remain valid</a> until they expire in December 2023.
<h2><a href="https://zero.pindula.co.zw/">Pindula News</a></h2>

Pindula News

Hundreds Left Stranded As Registrar's Office Halts e-Passport Production

Registrar General Henry Machiri has said the Zimbabwean e-passport can now be read at border entry points around the world.
This comes after the southern African country joined and participated in the International Civil Aviation Organisation (ICAO) Public Key Directory (PKD) becoming the 84th country to do so.
ICAO PKD is a database established and maintained for the purposes of holding national cryptographic keys related to the authentication of electronic passport information.
Participation in the ICAO PKD will see the uploading of the public key data necessary for authentication of all electronic passports that are issued by a State. <a href="https://www.sundaymail.co.zw/zim-in-major-e-passport-milestone-new-travel-documents-readable-around-the-world">The Sunday Mail</a> cites Machiri as saying:
<blockquote>
I am pleased to inform the nation that the Zimbabwe e-passport is ICAO compliant, and Zimbabwe, on September 14, 2022, became the 84th member of the United Nations to be admitted to the ICAO Public Key Directory (PKD).
One of the key benefits of the ICAO PKD is that it supports processes of reading and verifying travel documents in an efficient and cost-effective manner,” read a statement issued after the recent feat.
This provides border control authorities with the assurance that travel documents are genuine and unaltered, which in turn authenticates the biometric information contained in e-passports and allows for automation of aspects of the border clearance process.
</blockquote>
President Emmerson Mnangagwa launched e-passports on December 14 last year, and the country started issuing them on January 18 this year.
<h2><a href="https://zero.pindula.co.zw/">Pindula News</a></h2>

"Zimbabwean Electronic Passport Can Be Read At Border Entry Points Around The World"

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