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There have been calls on social media to boycott or cancel Kenya Airways after a Zimbabwean woman shared her negative experiences with the airline. The woman, named Fadzi, reported that she had received poor service from the airline on two separate occasions. She mentioned that her baggage was delayed and arrived damaged, with some items missing, including an AirTag that was still at the airport in Harare. Fadzi expressed her disappointment and suggested that people should choose another airline instead of Kenya Airways. In a post seen by Pindula News, she said:
<blockquote>
I got my bag today, 6 days after I left Hre on @KenyaAirways @KQSupport (Kenya Airways Support) My bag is damaged beyond repair, items are missing including my AirTag which is still at Hre airport. @KenyaAirways calls itself ‘pride of Africa’ but after this experience, they should be ashamed.
I had to beg for my luggage twice. 1st I got to Hre &amp; got my bag after 4 days; back home, I got my bag after 6 days. I implore you to find another airline to use, @KenyaAirways has been nothing but HORRIBLE. If it had been one way I’d have said bad luck. Twice is deliberate.
</blockquote>
In response to Fadzi’s tweet, other individuals also shared their own negative experiences with the airline. One Twitter user mentioned using Ethiopian Airlines instead, highlighting their positive experience with the alternative carrier. Several users expressed their dissatisfaction with Kenya Airways, mentioning flight delays, poor communication, and lost luggage as common issues they had encountered. Some individuals vowed never to use the airline again. Some even called it Mushika-shika, a term used in Zimbabwe to refer to an informal public transportation system. 
One person recalled a distressing experience involving both Kenya Airways and Dnata in Dubai, which led to financial losses. Another user claimed that their return flight to Melbourne was canceled by Kenya Airways, and they were still waiting for a refund. The sentiment on social media seemed to be overwhelmingly negative towards the airline, with many users sharing their disappointment and frustration.
Some Twitter users recommended considering other airlines, such as KLM or Ethiopian Airlines, as more reliable alternatives to Kenya Airways. They cited reasons such as better customer service, convenient loyalty programs, and a history of consistent performance.
<h3><a href="https://www.pindula.co.zw/">More Pindula News</a></h3>

Pindula News

Social Media Backlash: Calls To Boycott Kenya Airways Amid Customer Complaints

The Civil Aviation Authority of Zimbabwe (CAAZ) says it is pursuing new Air Services Agreements (ASAs) to increase the number of airlines flying into the country.
CAAZ director-general <a href="https://www.pindula.co.zw/Elijah_Chingosho">Elijah Chingosho</a> told <a href="https://www.newsday.co.zw/business/article/200001744/caaz-seeks-new-airline-deals">NewsDay Business</a> that 60 ASAs have been signed since independence in 1980.
<blockquote>
Since attaining independence in 1980, Zimbabwe has negotiated over 60 ASAs with States in Africa, Asia Pacific region, Europe, the Middle East and elsewhere.
The authority continues to seek additional States with which to set up ASAs. Zimbabwean skies are open to airlines from all corners of the world.
This is also in line with the dictates of the Single African Air Transport Market of which Zimbabwe is among the 11 founding members, where the authority is working towards ensuring that all ASAs are Yamoussoukro Decision (YD) compliant. 
</blockquote>
Chingosho said the Yamoussoukro Decision (YD) of 1999 sought to open up African skies to eligible African operators to help facilitate better inter- and intra-connectivity within Africa and with the rest of the world.
The CAAZ boss said airport infrastructure upgrades would attract major airlines into the country.
In 2016, Zimbabwe completd the US$150 million Victoria Falls International Airport upgrade and has extended the programme to other airlines including the Robert Mugabe International Airport in Harare which is in the final stages of a major revamp.
Major international airlines with frequencies into Zimbabwe include Ethiopian Airlines, Emirates, Eurowings Discovery and others.
Key regional airlines servicing the country include Airlink and Kenya Airways.
<h2><a href="https://zero.pindula.co.zw/">Pindula News</a></h2>

CAAZ Seeks To Increase Number Of Airlines Flying Into Zimbabwe

The South African Government is reportedly in talks with private companies interested in buying insolvent South African Airways, Finance 24 reports. Negotiations between the South African government led by a team from the Department of Public Enterprises assisted by some advisors from Rand Merchant Bank (RMB) with the unnamed private partners have started.
SAA reportedly needs R10 Billion to resume operations and the South African government was hoping it could resume operations by year-end. Private Players like Ethiopian Airlines have been rumoured to have shown interest in possibly buying SAA, which has not flown a single commercial flight since 5 months ago.
The airline had long bled the South African government as it was reportedly surviving on bailout and grants. The Minister of Finance Tito Mboweni has reportedly said the next bailout for SAA can only come from private players and not from the government.
More: <a href="https://www.news24.com/fin24/companies/industrial/govt-starts-talks-with-potential-buyers-for-saa-20200819">Finance 24</a>

SA Govt Engages With Private Entities Interested In Buying SAA

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