<p>Just over 50 percent of Zimbabweans are unhappy with the mobile internet performance offered by the country’s mobile network operators (MNOs).</p>
<p>A recent survey by <a href="https://www.techzim.co.zw/2023/05/telecel-might-be-struggling-but-its-few-remaining-subscribers-are-the-happiest-results-of-the-mobile-internet-survey-we-ran/"><span style="text-decoration: underline;">TECHZIM</span></a> in which a total of 939 responses were recorded shows that 50.1% of mobile internet users were “very unhappy” with the performance. Part of the TECHZIM report reads:</p>
<h2 id="h-internet-speed">Internet Speed</h2>
<h3>Overall</h3>
<ul>
<li>MNO distribution of respondents is: 68.3% Econet, 30% NetOne, and 1.7% Telecel</li>
<li>50.1% of respondents are very unhappy with their internet speed</li>
<li>2.4% of respondents are very happy with their internet speed</li>
<li>The average download speed tested by respondents is 7.94Mbps</li>
<li>The average upload speed tested by respondents is 4.91Mbps</li>
<li>The highest-tested download speed is 202Mbps (Econet)</li>
<li>The highest-tested upload speed is 36Mbps (Econet)</li>
<li>9.8% of respondents recorded a speed of 0Mbps after running a speed test/speed test failed to run because of a poor internet connection.</li>
</ul>
<h3>Econet Internet speed feedback</h3>
<ul>
<li>Average download speed on Econet is 9.57Mbps</li>
<li>Highest recorded download speed on Econet is 202Mbps</li>
<li>80.6% of Econet respondents are either unhappy or very unhappy with their internet speed</li>
<li>6.8% of Econet respondents are either happy or very happy with their internet speed</li>
</ul>
<h3>NetOne Internet speed feedback</h3>
<ul>
<li>Average download speed on NetOne is 4.5Mbps</li>
<li>Highest recorded download speed on NetOne is 50.04Mbps</li>
<li>82.6% of NetOne respondents are either unhappy or very unhappy with their internet speed</li>
<li>7.5% of NetOne respondents are either happy or very happy with their internet speed</li>
</ul>
<h3>Telecel Internet speed feedback</h3>
<ul>
<li>Average download speed on Telecel is 8.04Mbps</li>
<li>Highest recorded download speed on Telecel is 39.33Mbps</li>
<li>31.3% of Telecel respondents are either unhappy or very unhappy with their internet speed</li>
<li>50.1% of Telecel respondents are either happy or very happy with their internet speed</li>
</ul>
<h2>Internet Stability and Performance</h2>
<h3>Overall</h3>
<ul>
<li>49.2% of respondents report a very unstable internet connection</li>
<li>1.8% of respondents report a very stable internet connection</li>
<li>Internet stability is very bad in the afternoon and very good in the evening</li>
</ul>
<h3>Econet Internet stability feedback</h3>
<ul>
<li>87.7% of Econet respondents are either unhappy or very unhappy with their internet stability</li>
<li>2.9% of Econet respondents are either happy or very happy with their internet stability</li>
</ul>
<h3>NetOne Internet stability feedback</h3>
<ul>
<li>86.9% of NetOne respondents are either unhappy or very unhappy with their internet stability</li>
<li>4.6% of NetOne respondents are either happy or very happy with their internet stability</li>
</ul>
<h3>Telecel Internet stability feedback</h3>
<ul>
<li>56.3% of Telecel respondents are either unhappy or very unhappy with their internet stability</li>
<li>31.3% of Telecel respondents are either happy or very happy with their internet stability</li>
</ul>
<p>Zimbabwe’s telcos have not been spared by the country’s economic challenges and this has negatively impacted on their revenues and their ability to invest in infrastructure and network upgrades.</p>
<p><strong>More: <a href="https://www.pindula.co.zw/">Pindula News</a></strong></p>


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